Paul Iantorno works in real estate development with Golden Properties, LLC, based in San Francisco. The former owner of Paolo Shoes, Paul Iantorno has led and worked with a wide range of professionals in the course of his nearly two-decade entrepreneurial career.
Being a successful leader in the business world requires strong people skills. In most cases, these include several interrelated soft skills, such as empathy, communication, emotional regulation, and self-awareness. Of these, self-awareness is probably the most important, as it leads people to identify their weaknesses and improve themselves. Empathy, the awareness of other people’s experience, is also essential, as is the ability to clearly communicate in written and spoken forms.
When leaders possess strong people skills, they are capable of maintaining open lines with both colleagues and subordinates. This reduces the occurrence of miscommunication between employees and their superiors, ensuring a company operates more efficiently. Employees are more likely to understand their roles and responsibilities and have an easier time understanding and addressing problems that would otherwise negatively impact the company.
Beyond that, leaders who are personable and communicative develop a relationship of trust with their employees. This helps employees feel more comfortable sharing questions and concerns they have as they work. This atmosphere not only supports the smooth running of the organization but increases the happiness of workers as well.
